Privacy Policy

1. Information We Collect

Personal Information

• Name, email address, and contact information
• Donation history and preferences
• Volunteer application details and background check information
• Payment information (processed securely through third-party providers)
• Profile information and preferences

Usage Information

• Website usage data and analytics
• Device information and IP addresses
• Cookies and similar tracking technologies
• Communication preferences and history

2. How We Use Your Information

• Process donations and volunteer applications
• Match you with relevant charitable opportunities
• Provide customer support and respond to inquiries
• Send important updates about your donations and volunteer activities
• Improve our platform and develop new features
• Comply with legal obligations and prevent fraud
• Send marketing communications (with your consent)

3. Information Sharing

We may share your information in the following circumstances:

• With Charities: We share relevant information with charities you choose to support or volunteer with
• Service Providers: Third-party vendors who help us operate our platform (payment processors, email services, etc.)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• With Consent: Any other sharing with your explicit permission

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure payment processing through certified providers
• Regular backups and disaster recovery procedures

5. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Delete your account and personal information
• Opt-out of marketing communications
• Request data portability
• Withdraw consent for data processing

To exercise these rights, please contact us at privacy@zenimo.ca

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences. Essential cookies are necessary for platform functionality and cannot be disabled.

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through our platform. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

10. Contact Information