CUPS Calgary

Health & Wellness📍 Calgary, AB

Providing integrated health and social services to Calgary's most vulnerable populations.

About Our Mission

To improve the health and wellbeing of Calgary's most vulnerable people by providing integrated health care, housing, and social services in a barrier-free environment.

Our Impact

Annual Impact
40,000+ client visits annually
Total Impact
Over 35 years serving vulnerable populations
Programs
20+ integrated health and social programs

Our Programs

  • Primary healthcare and medical services
  • Mental health and addiction counseling
  • Housing support and case management
  • Dental and vision care
  • Social work and advocacy services
  • Community outreach programs

Volunteer Requirements

Minimum Age

18+ for most roles, 21+ for healthcare support

Time Commitment

6 months minimum, 4-6 hours per week

Training

Healthcare ethics and vulnerable populations training, 12-15 hours

Police Check

Required with vulnerable sector screening; organization covers cost

ID Requirements

2 pieces of government photo ID, health screening, immunization records

Family Volunteering

Administrative and community event roles only

Application Process

Application → interview → reference check → training → supervised orientation

Application Volume

Moderate demand — quarterly orientation sessions

Volunteer Opportunities

Healthcare Support Volunteer

Assist healthcare providers in delivering services to vulnerable clients.

Schedule

Monday-Friday, 8:00 AM - 5:00 PM (flexible shifts)

Time Commitment

Minimum 4 hours per week

Qualifications Required

Healthcare background preferred, patient interaction skills, cultural sensitivity

What You'll Do

  • Patient intake
  • Appointment coordination
  • Health education
  • Clinic support
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Housing Navigator Assistant

Support clients in finding and maintaining stable housing.

Schedule

Monday-Friday, 9:00 AM - 4:00 PM

Time Commitment

Minimum 6 hours per week

Qualifications Required

Knowledge of housing systems, case management experience, advocacy skills

What You'll Do

  • Housing applications
  • Landlord communication
  • Move-in support
  • Tenancy education
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Community Outreach Volunteer

Connect with vulnerable individuals in the community to link them to services.

Schedule

Various times including evenings and weekends

Time Commitment

Minimum 4 hours per week

Qualifications Required

Street outreach experience preferred, crisis de-escalation skills, physical stamina

What You'll Do

  • Street outreach
  • Service referrals
  • Crisis intervention
  • Resource distribution
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Mental Health Peer Support

Provide peer support to clients with mental health and addiction challenges.

Schedule

Monday-Friday, 10:00 AM - 6:00 PM (flexible)

Time Commitment

Minimum 6 hours per week for 1 year

Qualifications Required

Lived experience with mental health/addiction, peer support training, strong boundaries

What You'll Do

  • One-on-one peer support
  • Group facilitation
  • Recovery coaching
  • Crisis support
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Administrative Support

Provide clerical and administrative support to healthcare and social service teams.

Schedule

Monday-Friday, 9:00 AM - 5:00 PM

Time Commitment

Minimum 4 hours per week

Qualifications Required

Basic computer skills, attention to detail, confidentiality awareness

What You'll Do

  • Data entry
  • Filing
  • Phone support
  • Reception duties
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Contact Information

Phone
(403) 264-4700
Location
Calgary, AB

Current Donation Needs

  • Personal hygiene products
  • Over-the-counter medications
  • Warm clothing and footwear
  • Gift cards for groceries and pharmacy
  • Medical equipment and supplies